FAQ
1. What types of watches do you sell?
We offer a curated selection of classic, modern, and elegant wristwatches designed to suit every style and occasion.
2. Are your watches water-resistant?
Most of our watches are water-resistant. Please check the product description for specific details on water resistance levels.
3. How long does shipping take?
Shipping times vary depending on your location, but most orders are shipped within 2-5 business days. Delivery typically takes 5-10 days.
4. Do you offer international shipping?
Yes, we ship internationally. Shipping costs and times may vary based on destination.
5. What is your return policy?
We accept returns within 30 days of delivery. The product must be unused and in its original packaging. Please see our return policy for more details.
6. How do I care for my wristwatch?
To keep your watch in optimal condition, avoid exposure to extreme temperatures, liquids (unless water-resistant), and impacts. Clean with a soft cloth regularly.
7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
8. Do you offer warranties on your watches?
Most of our watches come with a manufacturer’s warranty. Specific details are available on the product pages.
9. How can I contact customer service?
You can reach our customer service team via email or contact form on our website. We’re here to assist you with any questions.
10. Do you have a size guide?
Yes. Please refer to our size guide on the product page to ensure a perfect fit before making a purchase.